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Commonly Asked Questions:
FTP Instructions

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FTP Instructions: If you are not using Microsoft's FrontPage to publish your pages to your web space, you need to use some sort of "FTP" software or use your PlusMail control panel. One such FTP program available for free is WS_FTP32. If you do not already have a copy of this program, you can download it free here. After downloading the software, you will need to "unzip" the program onto your hard drive. If you do not have Winzip to unzip the file, which we have available for download.

Download WS_FTP32
Download Winzip

After you have installed WS_FTP32, you will need to complete certain information in your profile in order to connect to your domain on our servers:

Host Name: Use your given IP address - you can use your "domain.com" only after the InterNic has made the association to our servers. See below re: InterNic

Host type: Automatic detect

User ID: This is your domain name without the .com/.net./org extension.

Password: This is the eight alphanumeric password you provided us upon ordering your web space.

Remote directory: /home/www/domainname (without the com)

To see a graphical illustration of the setup for WS_FTP, click here.

 

 
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